Last updated: August 19, 2026
Hippo Roofing, LLC (“Hippo Roofing,” “we,” “us,” or “our”) operates hipporoof.com. This policy explains what information we collect when you use our website, why we collect it, and how we handle it.
Information you give us
When you fill out a contact form, request a free estimate, or ask for an instant quote on our website, we collect the information you enter. That typically includes:
- Your first and last name
- Your phone number
- Your email address
- Your property address
- Whether you are a new or existing customer
- Any details you choose to share about your roofing needs
We ask for this information so we can respond to your request, schedule an inspection or estimate, and provide roofing services.
Information collected automatically
Like most websites, our web host records standard technical information when you visit, such as your IP address, browser type, and the pages you view. This is used for security and to keep the site running properly.
Third party services we use
- Google Maps is embedded on some pages to show our service area and locations. Google may collect data as described in its own privacy policy.
- reCAPTCHA is used on our forms to prevent spam submissions.
- Our web host and form software process and store form submissions so we can receive and respond to them.
- Google Analytics is used to understand how visitors find and use this website, such as which pages are viewed and which pages lead to a call or a form. Google may collect data as described in its own privacy policy.
- CallRail provides the phone numbers shown on this website and records calls made to them, so we can see which advertising brought a customer to us and review calls for training and quality.
Cookies and similar technologies
This website uses cookies and similar technologies. Some are needed for the site to work. Others are set by Google Analytics and by CallRail so we can tell which advert, search or page a visitor came from before they contacted us. You can block or delete cookies in your browser settings at any time, and the site will still work.
Phone calls
The phone numbers shown on this website are tracking numbers. They ring our normal office line, so nothing changes for you when you call. Calls to these numbers may be recorded. We use recordings to see which advertising is working, to check that calls are being answered properly, and for staff training. If you would prefer not to be recorded, tell us at the start of the call or contact us using the form instead.
How we use your information
We use the information you provide to:
- Respond to your inquiry and schedule service
- Provide estimates, perform roofing work, and handle warranty or insurance claim questions
- Communicate with you about your project
- Keep records required for our business and for permitting and inspections
Text messages
If you provide your phone number and consent to be contacted, we may send you text messages related to your inquiry, project updates, follow ups, and review requests. Message and data rates may apply. You can opt out at any time by replying STOP.
What we do not do
We do not sell your personal information. We do not share it with third parties for their own marketing purposes. We share information only with service providers who help us operate our business, such as our web host and form software, or when required by law.
How long we keep information
We keep form submissions and customer records for as long as needed to serve you and to meet business, tax, warranty, and legal requirements.
Your choices
You may contact us at any time to ask what information we have about you, to request corrections, or to ask us to delete information we are not required to keep. You can reach us using the contact details below.
Children
Our website is not directed to children under 13, and we do not knowingly collect personal information from them.
Changes to this policy
If we update this policy, we will revise the date at the top of this page.
Contact us
Hippo Roofing, LLC
2774 North Harbor City Blvd
Melbourne, FL 32935
Phone: (321) 951-2500